Guest FAQ

Helpful Answers Before You Arrive

A quick guide to some of the questions guests ask most often before booking and before check-in.

What are your payment terms?

A 50% deposit is required at the time of booking unless otherwise agreed to in writing. The remaining balance is due in full 30 days prior to check-in. Reservations made within 30 days of arrival must be paid in full at the time of booking.

How old do I need to be to book?

Guests making a reservation must be at least 26 years of age unless otherwise approved in writing. The person booking must be staying at the property for the duration of the rental and is responsible for the group and any visitors.

What time is check-in and check-out?

Check-in begins at 3:00 PM unless otherwise approved in writing. Check-out is by 10:00 AM sharp. These times are firm due to cleaning and turnover scheduling.

What is your cancellation policy?

All cancellations must be submitted in writing. If a guest cancels, all monies paid are non-refundable unless the reserved week is re-rented at the same rate. If the week is not re-rented, no refund will be issued.

Are linens and towels included?

Some properties provide linens and towels, and some do not. Guests should carefully review the property listing to determine whether linens are included. If linens are not provided, guests may bring their own or rent them separately through Bayside Linens.

Can I bring more guests or have visitors over?

Occupancy limits are strictly enforced, including children. Only guests listed on the reservation or approved in advance may stay overnight. Day visitors are allowed only if they do not cause the total number of people at the property to exceed the approved occupancy limit, and all visitors must leave by 10:00 PM unless otherwise approved in writing.

Are parties or events allowed?

No parties, events, receptions, large gatherings or functions are permitted unless specifically authorized in writing in advance.

What are the quiet hours?

Quiet hours are strictly observed from 10:00 PM to 8:00 AM. Guests must be respectful of neighboring homes, many of which are owner-occupied or occupied year-round.

Are pets allowed?

Pets are allowed only in designated pet-friendly properties and only when approved in advance. Additional pet fees, signed pet forms and restrictions may apply. Unauthorized pets are grounds for immediate eviction and additional charges.

Is smoking or vaping allowed?

Smoking and vaping are not permitted inside the property or on the premises unless specifically approved in writing.

What about parking?

Parking varies by property and may be limited. Guests may park only in designated spaces assigned to that property. If the listing does not specify parking for a certain number of vehicles, assume parking is limited.

What if an amenity is important to my stay?

If a specific amenity is important to your stay, please confirm it prior to booking. If an item or amenity is not specifically listed in the property description, plan on it not being provided.

  • Coffee maker type
  • Beach chairs or toys
  • Grills
  • Air conditioning
  • Televisions or streaming services
  • Laundry access
  • Linens and towels
  • Parking quantity
Do I need to do anything before departure?

Guests are not expected to deep clean, but they are expected to leave the property in good order. At departure, guests must remove personal belongings, bag and remove trash as instructed, follow linen instructions if applicable, return keys and parking passes as directed, and leave the property in reasonably tidy condition.

What if something breaks or needs maintenance during my stay?

Please report maintenance issues promptly so they can be addressed as quickly as possible. Tamarack Rentals, maintenance personnel, cleaners, contractors or the property owner may enter the property when reasonably necessary for repairs, maintenance, inspection or emergencies.

Full Policies & Terms (click to read)

Property-Specific Rules

These terms and house rules apply in addition to all property-specific rules, instructions, restrictions, and notices provided in the rental listing, rental agreement, check-in instructions, or posted at the property. Renters and their guests are responsible for following all general and property-specific rules. If requirements differ, the more restrictive rule will apply.

Rental Terms & Conditions

1Rental and Payment Terms

Renters must be at least 26 years of age. A 50% deposit is required to secure the reservation. The remaining balance is due 30 days before the check-in date.

First-time Tamarack renters must present a valid photo ID at check-in. Tamarack Rentals and property owners reserve the right to refuse a rental to anyone without explanation.

2Linen Policy

Linens are provided at some properties, but not all. Renters may bring their own linens or rent them from Bayside Linens.

If linens are provided or rented through Bayside Linens, renters must:

  • Strip all beds.
  • Gather all towels.
  • Place all clean and used linens back inside the provided bags.
  • Leave the bags outside the cottage in the location where they were originally found.

Failure to follow these instructions will result in additional charges of at least $50.

3Pet Policy

Pets are permitted only at specifically designated pet-friendly properties, as noted on the property webpage. A pet fee may apply.

If a pet is found at a non-pet-friendly property, it will be grounds for immediate termination of the rental agreement and eviction without notice or refund. No exceptions.

4No Smoking

Smoking is prohibited at all rental properties. Violation of this policy will result in additional cleaning fees and may result in immediate termination of the rental agreement.

5Check-In and Check-Out

The earliest check-in time is 3:00 PM. Check-out is at 10:00 AM sharp.

Failure to vacate the property by 10:00 AM will result in additional charges calculated by the minute. A $50 fee will apply for each key not returned to the Tamarack Rentals office by 10:30 AM on the day of check-out.

Do not leave keys at the rental property.

6Trash Disposal

Renters must follow all provided trash-disposal instructions. Failure to place trash out for collection on the scheduled day will result in additional charges.

7Property Care

Renters are responsible for leaving the property in a clean, tidy, and respectful condition. This includes washing all dishes, removing personal items from the refrigerator and cupboards, properly disposing of trash, and leaving the property and its surroundings in good condition.

Any excessive cleaning required because of noncompliance will result in additional charges.

8Air Conditioners

Renters may not bring or install their own air-conditioning units. Unauthorized use of personal air conditioners may result in additional charges and immediate termination of the rental agreement.

9Damages and Liability

Renters must immediately report any damage that occurs during their stay.

Tamarack Rentals is not liable for accidents, injuries, or illnesses that occur at the property. Renters and their guests assume the risks associated with their stay.

10Barbecue Grills

If a propane grill is provided and the propane tank runs out, renters must notify Tamarack Rentals so that a refill or replacement can be arranged.

Please leave the propane tank at least half-full at the end of your stay and clean the grill after every use. Additional cleaning charges may apply if the grill is left dirty for the next guest.

11Cancellation Policy

All cancellations must be submitted in writing and are final.

Payments will not be refunded unless all canceled rental weeks are re-rented at the same rate. If the canceled weeks are successfully re-rented, the renter will receive a refund of all payments except fees identified as nonrefundable. If the property is not re-rented for all canceled weeks at the same rate, no refund will be issued.

If Tamarack Rentals must cancel the reservation because of unforeseen circumstances, all payments will be refunded in full.

12Maximum Occupancy and Parking

Each property has a specific maximum occupancy and parking limit. These limits apply regardless of how many people or vehicles a renter believes the property can accommodate.

Exceeding either limit may result in immediate termination of the rental agreement and eviction without refund.

13Noise and Quiet Hours

Quiet hours are from 10:00 PM to 8:00 AM. Renters must respect neighboring properties and keep noise to a minimum during these hours. All visitors who are not registered overnight guests must leave the property by 10:00 PM.

14Weather and Storm Policy

No refunds will be issued for storms or other weather-related conditions unless the property is inaccessible because of an official road closure.

15Events and Gatherings

Weddings, parties, large gatherings, and other events are prohibited without prior written approval from Tamarack Rentals.

16Electric Vehicles

Charging electric vehicles anywhere on the rental premises is prohibited.

House Rules

Failure to comply with these house rules may result in termination of the reservation and eviction of all guests without refund.

General Rules

  • Check-in: After 3:00 PM.
  • Check-out: No later than 10:00 AM.
  • No smoking.
  • No pets unless the property is specifically designated as pet-friendly or prior permission has been granted.
  • No parties or events.
  • Place all trash in the provided trash cans. Transfer it to the outdoor barrels and place the barrels at the curb on the evening before the scheduled town or city pickup.

Neighbors and Quiet Hours

  • Please respect our neighbors, many of whom live here year-round.
  • Quiet hours are from 10:00 PM to 8:00 AM.
  • Report any problems involving a neighbor to Tamarack Rentals immediately.

Accidents and Damages

  • Report all accidental breakage or damage before checking out.
  • If damage to the property or its contents is not covered by insurance or exceeds the security deposit, the cost of repair or replacement will be charged to the guest.

Visitors and Guests

  • The total number of guests and daytime visitors may not exceed the property’s stated occupancy limit.
  • Only guests listed on the pre-arrival form may stay overnight.
  • The primary booking guest is responsible for all guests and visitors.
  • Everyone at the property must comply with these house rules.

Parking

  • Park only in the designated areas identified in your check-in instructions.
  • If street parking is permitted, be respectful of neighbors and do not park anywhere that blocks driveways, roads, walkways, or property access.

Grill and Fire-Pit Rules

  • Clean the grill after every use.
  • Empty the grill’s drip pan after use to help prevent a fire.
  • Notify Tamarack Rentals if the propane runs out.
  • Follow all property-specific instructions before using a grill or fire pit.

Check-Out Procedures

Before leaving the property:

  1. Vacate the property no later than the stated check-out time.
  2. Return all furniture to its original location.
  3. Dispose of trash according to the provided instructions.
  4. Remove and dispose of all food from the refrigerator, pantry, and cabinets.
  5. Place dishes, utensils, and other dishwasher-safe items in the dishwasher and start it before departing.
  6. Remove all sheets and gather all used towels. Place them in the designated laundry area. If linens were rented by you or the property owner and were delivered in blue bags, return all linen items to those bags and leave the bags where you found them upon arrival.
  7. Close all windows, lock all doors, and turn off fans, air conditioners, televisions, and other appliances. Return all keys to the Tamarack Rentals office.
  8. Notify Tamarack Rentals before leaving if anything was damaged during your stay.

Agreement to Terms

By signing the rental agreement, the renter acknowledges that they have read, understood, and agreed to all terms and conditions contained in the agreement.

Every provision must be taken seriously. Violations may result in additional charges, eviction, termination of the rental agreement, and/or legal action.

The renter agrees to treat the rental property and its surroundings with respect.